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Title: Director of Sales & Marketing

5 Nov 2026

Business Unit: Taj Samudra, Colombo

Department: Commercial

Job requisition ID: 23982

Description:

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

Essential Job Tasks

Areas of Responsibility

•Develop and execute comprehensive sales and marketing strategies aligned with the hotel's business objectives.

•Lead the commercial team in achieving revenue, market share, and profitability targets.

•Establish annual sales plans, budgets, forecasts, and performance benchmarks.

•Continuously monitor market trends, competitor activity, and emerging business opportunities.

•Build and maintain strong relationships with key clients, business partners, travel agencies, event organizers, and corporate accounts.

•Identify new business opportunities and develop strategies to penetrate target markets.

•Develop innovative campaigns that increase customer engagement and drive revenue.

•Foster a high-performance culture focused on accountability, innovation, and guest excellence.

•Maintain strong relationships with industry partners, destination management companies, tourism authorities, airlines, and corporate organizations.

•Prepare and present detailed commercial reports, forecasts, and strategic recommendations to the General Manager and corporate leadership.

•Work closely with Revenue Management to optimize pricing strategies and maximize profitability.

Required Qualifications

•Bachelor's Degree in Marketing, Business Administration, Hospitality Management, or a related discipline.

Work Experience

•Minimum 10-15 years' experience in Sales & Marketing within the hospitality industry.

•At least 5 years in a senior leadership role within an upscale or luxury hotel environment.

Languages Needed in Position

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Process Excellence

Result Orientation

Collaborative Engagement

Change Championship

Growth Mindset

Talent Enrichment

Guest Centricity

Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.

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