Title: Trainee
3 Aug 2026
Business Unit:
Gateway Coorg
Department:
Food Production
Job requisition ID:
18474
Description:
The Hotel Operations Trainee (HOT) is responsible for undergoing structured training across various hotel departments to gain comprehensive knowledge of hotel operations, guest service standards, and hospitality management practices. The trainee will work closely with department heads and team members to develop operational, leadership, and customer service skills.
Guest Service
- Ensure excellent guest satisfaction through professional and courteous service.
- Address guest inquiries and requests promptly.
- Maintain positive guest relations and uphold brand standards.
Administrative Support
- Prepare reports and maintain departmental records.
- Assist in coordinating operational activities and special events.
- Support inventory control and documentation processes.
Compliance & Safety
- Adhere to company policies, grooming standards, and safety procedures.
- Maintain confidentiality of hotel and guest information.
- Ensure compliance with hygiene and health regulations.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Willingness to learn and adapt.
- Teamwork and collaboration skills.
- Problem-solving ability.
- Basic computer knowledge (MS Office).