Title: Manager - Housekeeping
About IHCL
Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.
Careers at IHCL
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.
Job Objective
Housekeeping Manager functions as strategic business partner of a hotel's housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand’s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies.
Essential Job Tasks
Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations.
Monitoring cost and budgets for the department
Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to.
Areas of Responsibility
• Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred & provide relevant inputs to curtail on the areas that are crossing budgets.
•In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job.
•Adherence to the Tata code of conduct, safety policies and values of the organization as defined.
Required Qualifications
Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management, Housekeeping Mangement,Interior decoration
Work Experience
08-10 Years
Languages Needed in Position
English
Key Interfaces- External
Guests, Vendors, External & Internal Auditors
Key Interfaces- Internal
Housekeeping, Front Office, Engineering
Behavioural Competencies
Equal Opportunities Employment at IHCL
At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.