Title: Sommelier
About IHCL
Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.
Careers at IHCL
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.
Job Objective
• Responsible for transactions on alcohol, wines with restaurants, bars, and banquet catering.
• Oversee cost management and inventory control.
• Ensure adherence to all corporate bar, brewery, and wine cellar concepts.
• Manage duty scheduling.
• Handle all HR-related activities.
• Maintain awareness of the yearly beverage calendar.
• Implement and promote upselling techniques.
Essential Job Tasks
Be present on the floor and back of the house to make sure what is agreed is running. At times be hands on
Areas of Responsibility
• Sign off on all casuals.
• Ensure adherence to IHCL HACCP safety standards in all areas.
• Participate in F&B meetings, staff meetings, and banquet meetings (if applicable).
• Act as gatekeeper for training plan and execution.
• Read and communicate actions from the daily bar log book.
• Conduct daily walk-throughs in all outlets to ensure adherence to agreed standards and functional concepts.
• Immediately rectify deviations and be hands-on if needed.
• Conduct daily walk-throughs of the liquor store and wine cellar.
• Plan and execute the beverage calendar and promotions throughout the year.
• Maintain awareness of all discounting policies.
• Stay informed on Dine@Taj and other corporate programs.
• Oversee the execution of festivities and sign complementary checks.
• Conduct skill and behavioural training for all department staff.
• Plan the yearly holiday calendar.
• Ensure all non-food ordering is stocked and checked.
• Adhere to all POS SOPs.
• Ensure all beverage menus are printed as per guidelines.
• Coordinate all maintenance aspects.
• Coordinate the agreed cleaning schedule with housekeeping.
• Coordinate the agreed cleaning schedule for Lavazza coffee machines.
• Ensure correct cashiering and cash flow.
• Handle and communicate guest complaints.
• Engage with L&D/outside providers for upselling techniques.
Required Qualifications
10+2 or Apprenticeship Certification
Diploma/Graduation certification
Work Experience
3 - 4 experience years.
Different establishments from 4 stars to 5 stars
Languages Needed in Position
Fluent in spoken and written English.
If applicable local language appreciated.
Key Interfaces- External
Guests
Key Interfaces- Internal
All restaurant
Finance
Stores/procurement
Stewarding
IT
Engg
HK
Behavioural Competencies
Equal Opportunities Employment at IHCL
At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.