Title: Assistant Security & Safety Manager
About IHCL
Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces
Careers at IHCL
At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.
Job Objective
This position exists for leading the Security & Safety team at a property, ensuring full compliance with safety regulations, fire and life safety standards, and implementing security protocols effectively. The role involves managing incidents, conducting risk assessments, overseeing staff training, and ensuring a safe and secure environment for both guests and employees.
Essential Job Tasks
Assists in leading the security and safety function for a large property or manages a mid-size property independently. Supervises staff, ensures compliance with security protocols, and leads emergency preparedness programs. Conducts risk assessments and leads incident investigations. Collaborates with property leadership on safety and security strategies, managing projects such as security system upgrades and safety audits.
Areas of Responsibility
1. Leadership and Supervision of Security & Safety Operations.
• Operational Leadership. Lead day-to-day operations of the security and safety team,
• Staff Scheduling and Performance Management. Manage staff rosters, ensuring adequate coverage for all shifts, including night patrols.
• Leadership in Incident Response. Act as the point of escalation during security and safety incidents,
2. Property Patrols, Safety Inspections, and Incident Management.
• Regular Patrol Supervision. Direct and oversee routine property patrols, focusing on critical areas such as entry/exit points, guest room corridors, parking areas, and high-risk zones.
• Inspection and Compliance. Conduct daily and weekly safety inspections of the property,
• Incident Management. Ensure prompt response to any security or safety incidents, such as fire alarms, medical emergencies, or unauthorized access.
3. Access Control & Surveillance Management.
• Access Point Management. Oversee all access control points, ensuring the team diligently monitors and restricts unauthorized access to sensitive areas
• Surveillance Systems Oversight.
• Card Access Systems. Supervise the proper management of electronic access systems, ensuring accurate logging and review of access logs for sensitive or restricted areas.
4. Fire & Life Safety Management.
• Fire Safety Protocols. Oversee the maintenance and readiness of fire detection systems, firefighting equipment, and evacuation routes.
• Life Safety Preparedness. Manage life safety programs, including first aid, medical response, and emergency evacuation plans.
• Fire Drills and Emergency Simulations.
5. Risk Assessments, Audits, and Compliance.
• Comprehensive Risk Management. Conduct comprehensive security and safety risk assessments on the property, identifying vulnerabilities in physical security, access control, and fire/life safety systems.
• Internal Audits and Compliance. Conduct internal audits of security and safety operations, ensuring compliance with IHCL’s safety standards, local regulatory requirements, and global best practices.
• Incident Reporting and Documentation. Ensure that all security incidents, safety breaches, and fire hazards are documented accurately.
6. Safety & Security Awareness and Training.
• Staff Training Programs. Lead the development and delivery of safety and security training programs for the property staff.
• Security Awareness Campaigns. Develop security awareness programs to promote a proactive safety and security culture within the property.
• Contractor and Vendor Safety Training. Ensure that all third-party contractors, vendors, and external service providers are fully briefed on property security and safety procedures
7. Budget & Resource Management for Security & Safety Operations.
• Budget Oversight. Assist the S&S Manager in preparing and managing the budget for security and safety operations, ensuring all expenditures are aligned with property and company standards.
• Resource Allocation. Manage the deployment of security resources, based on property needs, special events, and high-risk periods.
• Procurement of Equipment. Oversee the procurement of security and fire safety equipment, ensuring that all systems and tools are up-to-date, operational, and meet the regulatory requirements.
8. Crisis Management & Business Continuity.
• Emergency Response Leadership. Take an active leadership role during crises, such as fire outbreaks, evacuations, or large-scale incidents.
• Business Continuity Planning.
9. Health, Occupational Safety & Regulatory Compliance.
Required Qualifications
• Bachelor’s degree in Security Management, Occupational Health & Safety, or equivalent
• Certification in Fire Safety, First Aid, or Occupational Safety
Work Experience
• 13-15 years of experience in security and safety roles, with leadership experience in large properties
Languages Needed in Position
•Fluency in English, Hindi, and local dialects
Key Interfaces- External
• Local law enforcement and emergency services
• Regulatory bodies
• Contractors and service providers (Fire safety, security systems)
• Third-party security agencies (where applicable)
Key Interfaces- Internal
• S&S Manager
• Director of S&S
• General Manager
• HR Department
• Engineering and Housekeeping
• Other departmental heads
Behavioural Competencies
Equal Opportunities Employment at IHCL
At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, colour, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.