For opportunities under Second That - IHCL's Career Returnship Program, kindly select ‘Yes’ under the Second Careers dropdown in Search Options.

Title:  Human Resources Manager

3 Jun 2025
Business Unit:  Taj Chia Kutir Resort & Spa, Darjeeling
Department:  General Management
Description: 

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. 

Job Objective

To align & drive the Human resources function along with the business objectives / goals and provide a competitive & sustainable HR framework for the unit. To develop people capabilities in the unit by selecting, retaining, & compensating the best talent in the unit. To build a learning organization culture & to foster a healthy climate for career enhancements & employee aspirations in the unit

Essential Job Tasks

To adhere and implement all human resources related policies of the hotel.

Budget and forecast human resource requirement as per the business scenario.

Maintain all the statutory Compliances without any deviation

Areas of Responsibility

Financials & Strategy:

• Develops and & align a workable hotel level Human Resources strategy to business strategy in line with overall objectives of the company as communicated from time to time.

• Conducts the annual payroll budget exercise & incorporate various costs related to wages, benefits, bonus, leave encashment, deputed staff expenses, wage settlements wherever applicable, employee food costs, welfare costs etc.,

• Plan and prepare the Human Resources budget for the hotel with an objective to ensure cost lines are maintained according to the hotel overall revenue and the business scenario. Adheres to the provisions laid out in the policies & procedures of the company.

• Administers of monthly salaries and benefits in a timely manner

• Participates and facilitates the annual compensation planning and merit increase exercise within the budgeted guidelines.

Associate Life-Cycle Management

• Conducts the workforce planning exercise every year which forms a basis for talent acquisition & management in line with the business requirements.

• Provide inputs on strategic sources of recruitment such as campus hiring, job portals, social media, internal mobility, role enhancements etc.

• Sign off on the salaries and terms and conditions of selected associates at all levels, supervise adherence to recruitment profile, timelines and budgets.

• Ensures timely disbursement of offer / intent letters, pre-employment formalities, appointment, confirmation, role enhancement letters to the employees concerned.

• To maintain Associate Requisition Forms (ARF) are raised for all kinds of recruitment and planned within the approved budgeted headcount.

• Identifies & develops strategies to increase gender diversity at the hotel level & attain the targets communicated.

• Adherence to laid down pre-joining & Swagat processes (Welcome, Tata ecosystem, TCOC, POSH sessions, etc.)

• Review payroll activities and ensure no omission of data occurs. Ensure that all employee salaries and contractor wages are paid on time.

• Exit Interviews of all associates who have resigned and details shared with respective HOD & GM. Analysis of Exit Interview

• Ensure timeliness of Full & Final Settlements including payment of gratuity, leave balance and other statutory requirements.

• Ensure all particulars of employees are updated in the Human Resources Management system on timely manner and reviewed periodically.

Statutory Compliances

• Adherence to various provisions under various statutory legislations such as Employees Provident fund act, Employees state insurance act, Payment of wages act, Industrial dispute act, Contract labour regulation and abolition act, Payment of Bonus act, Payment of gratuity act, Shops and commercial establishments act, Catering and establishment act, Prevention, prohibition & redressal of sexual harassment at workplace act etc.,

• To update the status on adherence to various statutory legislations in the EY application, along with supporting documents.

• Regularly review all legal compliances and liaise with government authorities. Coordinate with the legal department on the labour cases in various courts. Ensure that the team follows all statutory regulations and prepare them for all internal and external audits.

Required Qualifications

Graduation, Masters in Business adminstration or Post gradutate diploma in Human resources Management or any other relevant education.

Work Experience

7-8 years of work experience

Languages Needed in Position

Should be fluent in English and preferably the Regional dialect.

Key Interfaces- External

Vendors, Law firms and labour offices.

Key Interfaces- Internal

Human Resource function, business development, compliance and internal audit

Behavioural Competencies

Process Excellence
Result Orientation
Collaborative Engagement
Change Championship
Growth Mindset
Talent Enrichment
Guest Centricity
Personal Effectiveness

Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.