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Title:  Director of Rooms

18 Nov 2025
Business Unit:  Taj Exotica Resort & Spa, The Palm, Duba
Department:  Front Office
Description: 

About IHCL

About Taj Exotica Resort and Spa, The Palm, Dubai

Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.

Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests.

Careers at IHCL

Job Objective

Essential Job Tasks

To lead the Front Office department, in order to provide the highest level of comfort and hospitality to all guests. Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources. 

 

 

Areas of Responsibility

Required Qualifications

  • Graduate/Diploma in Hotel Management 

  • Progression through various positions Front Office in various sections and a minimum of 3 - 5 years of managerial experience  

  • Handling reservations and group bookings  

  • Implementing various systems in the Front Office operations 

Work Experience

Languages Needed in Position

Key Interfaces- External

Key Interfaces- Internal

Behavioural Competencies

Process Excellence
Result Orientation
Collaborative Engagement
Change Championship
Growth Mindset
Talent Enrichment
Guest Centricity
Personal Effectiveness

Equal Opportunities Employment at IHCL