Title: Front Office Manager
About IHCL
About Taj Exotica Resort and Spa, The Palm, Dubai
Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.
Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests.
Careers at IHCL
Job Objective
Essential Job Tasks
Areas of Responsibility
To lead and manage front office operations of the hotel with the objective of delivering seamless customer service to maximize revenues and guest satisfaction within the limits of corporate guidelines and standards.
Required Qualifications
Diploma / Degree in Hotel Management in Hospitality/Tourism/Hotel Management
Front Office procedural knowledge, room inventory management, revenue management, reservations procedures, financial acumen, cross-functional knowledge.
Opera – functional understanding
Trust You
Microsoft Office
Oracle
Work Experience
Languages Needed in Position
Key Interfaces- External
Key Interfaces- Internal
Behavioural Competencies
Equal Opportunities Employment at IHCL